Refund policy
Returns and Refund Policy
We want you to love your CozyCore purchase. Each item is carefully inspected and packaged to ensure it arrives in perfect condition.
Due to the nature of our products and hygiene standards, we cannot accept returns or exchanges once an item has been opened or used. If your product arrives damaged or defective, please contact us within 7 days of delivery and our team will happily assist in resolving the issue.
We encourage customers to review product details and sizing carefully before purchasing. Our support team is available to help with any questions prior to checkout.
CozyCore orders may experience extended processing and shipping times. Delivery dates are estimates and not guaranteed. By purchasing, customers agree to allow sufficient time for delivery before contacting support.
All sales are considered final once shipped.
Cancellations:
- Once an order is placed it cannot be canceled.
Lost/Stolen Packages:
- CozyCore isn't responsible for lost/stolen packages.
- If tracking shows delivery but you haven't received it, please report to your shipping carrier and possibly file a police report.
- Need help? Email us at support@cozycoreofficial.com.
Contact Us:
- For any queries, feel free to reach out at support@cozycoreofficial.com.